PCSOFT Blog

PCSOFT has been serving the Smeaton Grange area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Calculate Your Next IT Project’s ROI

How to Calculate Your Next IT Project’s ROI

Depending on the sector your business falls into, you’ll want to implement technology solutions designed to help you be successful in the context of that sector. Part of that means investing in new solutions that can yield a satisfactory return on investment, or ROI. But how do you know if a solution can yield a good ROI, and most important of all, what kind of math goes into ensuring you’re not overspending on IT that doesn’t produce results?

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How to Prevent AI from Harming Your Business

How to Prevent AI from Harming Your Business

AI is all over business and offers immense potential, but like any other technology, its misuse (including over-reliance) can lead to serious problems. To prevent AI from hurting your business, you need to understand the key pitfalls and thoroughly manage governance. Think of AI as a powerful, specialized tool that requires careful handling.

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3 Ways You Can Use Excel Effectively

3 Ways You Can Use Excel Effectively

Some of the most versatile and useful technology out there might already be installed on your infrastructure. One such tool is Microsoft Excel, Microsoft 365’s spreadsheet building platform. You might be surprised to find out that Excel can be used in some interesting ways—including these three uses.

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How Strategic Technology Investments Boost Productivity

How Strategic Technology Investments Boost Productivity

While many people have heard the saying work smarter, not harder, this approach only works if employees are engaged with the tools you’ve chosen to outfit your business with. Even though new gadgets and software are exciting for most workers, the true benefits come when these investments directly boost productivity, helping businesses succeed.

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A Lot of Your Business’ Issues May Be Linked to Old Tech

A Lot of Your Business’ Issues May Be Linked to Old Tech

You know that friend that is still rocking a cracked iPhone 6? It works, but it's slow, the battery dies in two hours, and it can't run the latest apps. Now, imagine a whole company doing that, but with every piece of their tech. That's a recipe for disaster.

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The End of Busywork: How to Streamline Your Business Operations

The End of Busywork: How to Streamline Your Business Operations

The day-to-day work of running a business can feel overwhelming. With overflowing inboxes, endless to-do lists, and scattered information, it's easy to get lost in the details. With the right tools, however, you can turn those tedious tasks into streamlined workflows, giving you and your team more time and clarity. This month, let's explore some of the technology that can help take the stress out of your daily grind.

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Why Focusing on Operating Expenses is the Best Way to Budget IT

Why Focusing on Operating Expenses is the Best Way to Budget IT

Business technology is one of the greatest expenses in your budget, particularly when things don’t go according to plan. These are typically looked at as capital expenses, which means they are expensive and unpredictable by nature… but they don’t have to be. Today, we want to show you a different way of managing your IT that transforms it into a predictable operating expense.

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Tip of the Week: Minimize All

Tip of the Week: Minimize All

How often do you find yourself overwhelmed by the sheer amount of clutter on your desktop? You might dig through a pile of applications, windows, files, and so much more, and it can be difficult to make sense of it all and be productive. Thankfully, there is a rather simple tool to help you clean up your desktop and focus on one window at a time.

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What Is Legacy Technology Costing Your Business?

What Is Legacy Technology Costing Your Business?

It is certainly tempting to squeeze every last drop of life out of existing equipment. After all, why spend money on new computers or servers if the old ones still technically work? You may view this as frugal, but ironically not spending on the updated IT your business needs can lead to leaving significant revenue on the table. The truth is, holding onto outdated hardware can silently, yet significantly, bleed your business dry.

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Technology Can Help You Break Free from the Workday Grind

Technology Can Help You Break Free from the Workday Grind

The daily grind. We all know it. That relentless cycle of repetitive tasks and the constant feeling of being busy but not necessarily productive. It’s an all-too-familiar feeling. What if technology could transform that frustration into a feeling of steadfast accomplishment?

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Understanding Opportunity Cost in Regards to Your IT

Understanding Opportunity Cost in Regards to Your IT

In running a business, it’s easy to adopt a mentality where if it ain’t broke, you’re not going to fix it. This is especially true with your technology, because of several factors that can negatively impact your business. If your computers turn on, emails send, and for the most part, things seem to work, why go through the trouble of concerning yourself with its consistent maintenance? 

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The Secret Lives of Smart Devices

The Secret Lives of Smart Devices

From your fridge to your fitness tracker, manufacturers are constantly adding smart features. While that can be super convenient, it also opens up a whole can of worms when it comes to your privacy. Sometimes, companies aren't doing enough to keep your data safe, or worse yet, they're actively trying to exploit it. Let's discuss how smart devices might be secretly undermining your family's (and your business') privacy.

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The Human-AI Partnership IS Driving Business Technology

The Human-AI Partnership IS Driving Business Technology

For any growing business, strategic technology leadership is non-negotiable. It’s the force that drives efficiency, security, and innovation. Yet, for many small and medium-sized businesses, the cost of a dedicated Chief Information Officer (CIO) is a significant barrier to getting the technology and strategies to do so. This has led business leaders to ask a critical question: Can Artificial Intelligence do the job?

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Use the MACH Architecture Framework to Plan Your Business’ Future

Use the MACH Architecture Framework to Plan Your Business’ Future

Businesses tend to strive for agility, meaning that they want to make changes quickly and effectively as their needs change. Technology often holds them back from making these changes. You can bypass this roadblock through the MACH architecture framework, a way to build a flexible, scalable, and future-ready IT infrastructure to suit your business’ needs.

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AI's Role in the Future of Work: Transformation, Not Replacement

AI's Role in the Future of Work: Transformation, Not Replacement

We understand that the whispers about artificial intelligence are growing louder. Understanding AI is the first step to harnessing its incredible potential for your business, bringing peace of mind to both employers and employees.

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Protect Your Tech While Travelling

Protect Your Tech While Travelling

When you travel, it’s crucial to remember that your digital security needs to be just as mobile and well-prepared as you are. The usual advice—such as creating and properly storing strong passwords and avoiding unsecured Wi-Fi without a VPN—are great tips that we share all the time, but today, keeping your personal and professional data secure is a little more complicated.  We’ve put together five security tips that are outside the norm to help you navigate your travels with confidence.

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3 Ways to Make Technology Work for You

3 Ways to Make Technology Work for You

Is your business technology causing headaches? Does it slow you down or make you worry about security? Many business owners feel this way. Good news: you can almost surely make your tech work better for you. Here are three simple ways to make this happen.

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A Practical Guide to Managing Shadow IT in Your Business

A Practical Guide to Managing Shadow IT in Your Business

Shadow IT may have a pretty cool-sounding name, but its impacts on your business are anything but. The term “shadow IT” describes any technology used in the business setting without the express knowledge and go-ahead of the IT department. While it may be common, it certainly isn’t good… despite often having the best intentions behind it.

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The Medical Industry Relies on a Lot of IT

The Medical Industry Relies on a Lot of IT

Step into any modern medical facility, and you'll witness a complex interplay of human expertise and sophisticated technology. From the front desk to the operating room, information technology is not just a convenience; it's vital for nearly every aspect of patient care and operations. 

Consider the intricate systems within a hospital or clinic. When these systems function the way they are designed to, information flows efficiently, decisions are well-informed, and patient outcomes benefit. If this system falters, however, the impact can be immediate and significant.

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3 Technology Tips to Make Traveling a Breeze

3 Technology Tips to Make Traveling a Breeze

What are your plans for the summer? If they involve getting out of the office and going on a vacation, then you’ll want to be armed with a couple of technology tips to help you make the most of your time in a safe and secure environment. Here are three tips you should keep in mind this summer.

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PCSOFT
Suite 2.07, 3 Fordham Way
Oran Park, NSW 2570